Medicare is easier one slice at a time.
Primary Insurance Educators helps people understand Medicare Advantage, Medicare Supplements, and Prescription Drug Plans, then choose coverage that fits their doctors, prescriptions, and budget.
New to Medicare? Grab our free, plain-English guide to the basics — or request a call to talk through your options with an agent.
What we focus on
We also help with
Tap a slice to see what it covers.
Medicare in four parts
Original Medicare is Parts A and B. Part C, Part D, and Medicare Supplements come from private insurance companies, and that's where we help.
Part A: Hospital insurance
Covers inpatient hospital stays, skilled nursing facility care, hospice, and some home health care.
Part B: Medical insurance
Covers doctor visits, outpatient care, preventive services, and medical equipment.
Part C: Medicare Advantage
A private plan approved by Medicare that bundles Parts A and B, usually includes Part D, and often adds dental, vision, and hearing.
Part D: Prescription drugs
Added to Original Medicare with a stand-alone plan, or included in many Medicare Advantage plans.
Know your Medicare dates
Timing matters with Medicare. These are the three windows people ask us about most.
When you turn 65
A 7-month window
Your Initial Enrollment Period starts three months before the month you turn 65 and ends three months after it.
Every fall
Oct 15 – Dec 7
Annual Enrollment Period. Review and change your Medicare Advantage or Part D plan. New coverage starts January 1.
Early each year
Jan 1 – Mar 31
Medicare Advantage Open Enrollment. If you're already in a Medicare Advantage plan, you can switch plans or return to Original Medicare.
Other enrollment windows may apply to your situation. Ask us and we'll check.
What to expect when you call
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Tell us what matters
Your doctors, your prescriptions, your pharmacy, and your budget.
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See your options
We compare the plans we offer in your area and explain the trade-offs in plain language.
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Choose and enroll
When you've decided, we help you complete the application.
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Review every year
Plans change from year to year, so it's worth a fresh look before each Annual Enrollment Period.
Get our free Medicare guide
A plain-English walkthrough you can read in a few minutes and keep for later. Inside:
- What each part of Medicare does
- Original Medicare and Medicare Advantage, side by side
- How Medicare Supplements and Part D fit in
- The enrollment dates that matter
- A checklist and questions to bring to any agent
Have a Medicare question? Let's talk it through.
Request a callMeet the agents
Call or email any of us. Tell us where you are with Medicare, and we'll help you find the next step.
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Paige Brown
Insurance agent
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Parker Brown
Insurance agent
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Hayden Brown
Insurance agent
Request a call
Tell us a little about yourself and what you're looking for. An agent will reach out to set a time to talk. There is no cost or obligation.
Privacy policy
How Primary Insurance Educators LLC (PIE Agency) handles the information you share with us.
Effective September 19, 2026
The short version. We collect only what you choose to give us, such as your name and contact details. We use it to contact you about insurance options. We do not sell your personal information. Please do not enter your Medicare number, Social Security number, or health details on this website.
Who we are
This website is operated by Primary Insurance Educators LLC, doing business as PIE Agency ("PIE Agency," "we," "us"). This policy explains what information we collect through this website and by phone or email, how we use it, and the choices you have.
Information we collect
- Information you give us. When you use our request form, we collect your name, street address, city, ZIP code, phone number, email address, the type of coverage you are interested in, and anything you choose to add in the notes field.
- Information from your contact with us. If you call, text, or email us, we keep the details of that conversation, such as your contact information and the questions you ask.
- Basic technical information. Like most websites, the service that hosts this site may automatically record technical details in its server logs, such as your IP address, browser type, and the pages you visit.
This website does not use advertising or tracking cookies. If that changes, we will update this policy.
Medicare numbers, Social Security numbers, and health information
Please do not send your Medicare number, Social Security number, bank information, or health details through this website's form or by regular email. If we need sensitive information to help with an application, we will collect only what is needed, and only through a direct conversation or the insurance company's enrollment process.
How we use your information
- To respond to your request and contact you by phone, text, or email, if you have agreed to that.
- To explain and compare insurance options available to you and to help you apply and enroll.
- To provide customer service and follow up on plans you have with us.
- To meet legal, regulatory, and insurance company requirements, including record-keeping.
- To keep this website secure and working properly.
Who we share it with
- Insurance companies. When you ask us to get a quote or apply for a plan, we share the information needed with the company that offers it.
- Service providers. We use companies that help us run our business, such as website hosting, email, phone, form processing, and customer-management tools. They may use your information only to provide services to us.
- Legal and safety reasons. We may disclose information when required by law or to protect the rights, safety, or property of you, us, or others.
- Business changes. If our business is sold or reorganized, your information may transfer to the new owner, who must honor this policy.
We do not sell your personal information.
Your choices
- Stop calls, texts, or emails. Tell us on any call, reply STOP to a text, use the unsubscribe link in an email, or email info@pieagency.com. We will honor your request. You can also add your number to the National Do Not Call Registry.
- See, correct, or delete your information. Email info@pieagency.com and tell us what you would like. Depending on where you live, you may have specific rights under state law, and we will respond as those laws require. We may need to keep some records to meet legal and insurance requirements.
How long we keep information
We keep information for as long as we need it for the purposes above, including to meet legal, tax, and insurance record-keeping requirements. After that, we delete it or make it anonymous.
Security
We use reasonable safeguards to protect your information. No website or method of communication is completely secure, which is another reason to keep sensitive numbers off the website form.
Children
This website is meant for adults. We do not knowingly collect information from children.
Links to other websites
This site may link to other websites, such as Medicare.gov. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Questions about this policy or your information? Email info@pieagency.com or reach any of our agents on the agents page.
Frequently asked questions
Straight answers about working with a Medicare agent, and with PIE Agency specifically. Don't see your question? Ask us directly.
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Does it cost anything to work with you?
No. We are paid a commission by the insurance company you enroll with, built into the plan's cost by the carrier. It never costs more to enroll through an agent than to enroll directly, and your premium is not affected by whether you use us.
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Are you part of Medicare or the federal government?
No. PIE Agency (Primary Insurance Educators LLC) is an independent, licensed insurance agency. We are not affiliated with or endorsed by the U.S. government or the federal Medicare program. For official information, visit Medicare.gov or call 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048).
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Do you offer every Medicare plan available in my area?
We do not offer every plan available in your area. Any information we provide is limited to the plans we do offer. We represent a number of insurance companies and can compare their plans for you, but you can always contact Medicare.gov, 1-800-MEDICARE, or your State Health Insurance Assistance Program (SHIP) to see every option in your area, including plans we do not offer.
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What is a "Scope of Appointment," and why do you ask me to sign one?
A Scope of Appointment is a form required by Medicare rules. Before we discuss specific plans, we ask you to tell us which types of coverage you want to talk about, such as Medicare Advantage or Medicare Supplements. This protects you by making sure we only discuss what you agreed to, and it is a standard step for every licensed agent, not something specific to us.
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Are your calls recorded?
Sales and enrollment calls about Medicare Advantage and Prescription Drug Plans are recorded in full, as required by CMS. This protects you by creating a record of what was discussed and agreed to.
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Will my information be sold or shared?
We do not sell your personal information. We share it only as needed to get you a quote or complete an enrollment, or as described in our privacy policy.
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I already have a Medicare plan. Can you still help?
Yes. We can review your current plan against other options during your enrollment window, and let you know honestly if we think what you have is still a good fit. There is no obligation to switch.
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Can I change my mind after I enroll?
It depends on the type of plan and the time of year. Medicare Advantage and Part D plans generally lock in until the next enrollment period, with some exceptions for qualifying life events. Medicare Supplement changes depend on your state's rules and the insurance company's underwriting. Ask us about your specific situation before you decide.
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What states or counties do you serve?
We are based in Utah and primarily serve clients here, where plan availability varies by county. If you are outside Utah, contact us and we will let you know whether we can help or point you somewhere that can.
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What should I bring to a first conversation?
Your list of doctors and prescriptions, your current insurance card if you have coverage already, and your Medicare card if you're enrolled. Our free Medicare guide has a full checklist.
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How do I get started?
Request a call, or reach any agent directly on our agents page. There is no cost or obligation.
Terms of use
The terms for using this website, pieagency.com.
Effective September 19, 2026
The short version. This website is for general education about Medicare and related insurance, operated by Primary Insurance Educators LLC (PIE Agency). It is not official Medicare guidance, not a guarantee of coverage or pricing, and using it does not create a client relationship. By using this site, you agree to these terms.
Who we are
This website, pieagency.com, is operated by Primary Insurance Educators LLC, doing business as PIE Agency, a licensed insurance agency ("PIE Agency," "we," "us"). These terms govern your use of this website. By using the site, you agree to them. If you do not agree, please do not use the site.
Not official Medicare guidance
We are not affiliated with or endorsed by the U.S. government or the federal Medicare program. We do not offer every plan available in your area. Any information we provide is limited to the plans we do offer in your area. For official, complete information on all your options, contact Medicare.gov or 1-800-MEDICARE (TTY 1-877-486-2048), or your State Health Insurance Assistance Program (SHIP).
Educational content, not advice or a quote
- Content on this site, including the free guide, is general education. It is not personalized insurance, legal, financial, or tax advice, and it does not replace a conversation with a licensed agent about your specific situation.
- Plan features, availability, and dollar amounts (premiums, deductibles, and limits) change over time and by location. Figures shown are examples as of the date noted and are not a quote or a guarantee. Contact us for current, personalized numbers.
- Nothing on this site is an offer to sell, or a solicitation of an offer to buy, insurance in any state where we are not licensed to do business.
No client relationship until you engage us
Browsing this site or submitting the contact form does not, by itself, make you a client or create an agent-client relationship. That relationship begins when we agree to work together, such as after a phone call, a completed Scope of Appointment, or a signed application.
Using this site
- You agree to use this site only for lawful purposes and to provide accurate information in any form you submit.
- You agree not to misuse the site, including attempting to interfere with its operation or security, or to submit false or misleading information.
- All content on this site, including text, graphics, and the PIE Agency name and logo, belongs to Primary Insurance Educators LLC or its licensors, except where noted. You may view and share it for personal, non-commercial use, but may not reproduce, modify, or redistribute it for other purposes without our permission.
Links to other websites
This site may link to other websites, such as Medicare.gov, for your convenience. We do not control and are not responsible for the content or privacy practices of other websites.
No warranty
This site and its content are provided "as is," without warranties of any kind, express or implied, including that the site will be error-free, secure, or uninterrupted, or that any information is complete, current, or accurate for your situation.
Limitation of liability
To the fullest extent permitted by law, Primary Insurance Educators LLC is not liable for any indirect, incidental, or consequential damages arising from your use of this site or reliance on its content. Nothing in these terms limits any liability that cannot be limited under applicable law, and nothing here limits your rights under your insurance policy or applicable insurance law.
Changes to these terms
We may update these terms from time to time. The effective date at the top shows when they were last changed. Continued use of the site after a change means you accept the updated terms.
Governing law
These terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles, except where applicable insurance or consumer protection law requires otherwise.
Contact us
Questions about these terms? Email info@pieagency.com or reach any of our agents on the agents page. See also our privacy policy.